Lesson Notes By Weeks and Term - Senior Secondary 2

Term: 1^st Term

Week: 4

Class: Senior Secondary School 2

Age: 16 years

Duration: 40 minutes of 2 periods each

Date:       

Subject:      Home management

Topic:-       Human and social skills development

SPECIFIC OBJECTIVES: At the end of the lesson, pupils should be able to:            

1. Discuss the meaning of human and social skills     
2. Investigate the importance of human and social skills                           
3. Describe the guideline for ways of developing human and social skill INSTRUCTIONAL TECHNIQUES: Identification, explanation, questions and answers, demonstration, videos from source

INSTRUCTIONAL MATERIALS: Videos, loud speaker, textbook, pictures

INSTRUCTIONAL PROCEDURES

PERIOD 1-2

NOTE

HUMAN AND SOCIAL SKILLS
Social skills are used to communicate with others daily in a variety of ways including verbal, nonverbal, written and visual. Social skills are also referred to as “interpersonal” or “soft skills.”

Verbal skills involve the spoken language, while nonverbal communication includes body language, facial expressions and eye contact. Any time you interact with another person, you’re using social skills in some way. Strong social skills can help you build and maintain successful relationships professionally and personally.

Why social skills are important

Social skills are important because they can help you communicate more effectively and efficiently and, as a result, help you build, maintain and grow relationships with colleagues, clients and new contacts. These skills are important to maintain and improve no matter your position, industry or experience level.

Benefits of social skills

There are several advantages of having well-developed social skills for both your personal and professional relationships. With solid social skills, you increase your opportunity to:

• Communicate your needs and wants clearly and effectively
• Have better—and potentially more—relationships
• Navigate tricky social situations
• Be considered for career opportunities
• Feel happier

Advantages of human and social skills

Gain ideas, information, techniques and perspectives from people with different areas of expertise

1. Provide your own perspective for the benefit of others
2. Accomplish tasks and collaborate with others toward a shared goal
3. Provide mutual support for difficult or hard-to-navigate situations
4. Expand your network to learn about and pursue new opportunities
5. Get personalized feedback and referrals
6. Make the workplace more enjoyable

Six examples of important human and social skills

Here are important social skills you can develop to facilitate better interactions in your workplace:

1. Effective communication

The ability to communicate effectively with others is a core social skill. If you have strong communication skills, you’ll be able to share your thoughts and ideas clearly with others. Effective communicators make good leaders because they can explain projects and goals in an easy-to-understand way.

2. Conflict resolution

Disagreements and dissatisfaction can arise in any situation. Conflict resolution is the ability to get to the source of the problem and find a workable solution. Good conflict resolution skills are important in any job, but they might be particularly well-suited for a position in HR, where you’ll often address disagreements between employees or in a customer service role, where you resolve conflicts for clients about a company’s products, services or policies.

3. Active listening

Active listening is the ability to pay close attention to a person who is communicating with you. Active listeners are typically well-regarded by their coworkers due to the attention and respect they offer others.

You can increase your listening skills by focusing on the speaker, avoiding distractions and waiting to prepare your response only after the other person is finished (rather than while they are speaking).

4. Empathy

Empathy is the ability to understand and identify with the feelings of another person. If you have empathy, others will often be more likely to confide in you. Being more empathetic takes a conscious effort to carefully consider how others feel. If you strengthen your empathy and rapport with others, you can build stronger, more respectful and open relationships.

5. Relationship management

Relationship management is the ability to maintain healthy relationships and build key connections. For example, if you have a job in customer service, you might be responsible for nurturing the relationship between your company and a specific set of clients. Executives at organizations manage partnerships with stakeholders and investors. This social skill allows professional relationships to flourish and all parties involved can benefit.

6. Respect

A key aspect of respect is knowing when and how to initiate communication and respond. In a team or group setting, allowing others to speak without interruption is a necessary communication skill that shows respect.

Respectfully communicating can also mean using your time with someone else wisely—staying on topic, asking clear questions and responding fully to any questions you’ve been asked.

How to improve your human and social skills

There are several ways to improve your social skills. Start by:

1. Getting feedback

Ask trusted friends, mentors or managers to provide you with honest feedback about your areas for improvement.

2. Setting goals

Use this feedback to start setting measurable goals to build your social skills. The SMART goals (Specific, Measureable, Attainable, Relevant and Time-based) framework might be helpful to track your progress.

3. Finding resources

There are several social skill-building classes, guides, books and other tools available—both paid and free. You can search for general social skills lessons or specific skill courses, such as body language or charisma.

4. Identify areas for practice

Once you have learned tactics and tips for improving your social skills, put them into practice at home and work. You can also look for volunteer opportunities or extra-curricular activities where you can practice interpersonal skills.

EVALUATION:    1. Discuss the meaning of human and social skills

2. State the importance of human and social skills
3. What are the guidelines for developing human and social skills?

CLASSWORK: As in evaluation

CONCLUSION: The teacher commends the students positively