Business Studies - Junior Secondary 1 - The department in an office/organization

The department in an office/organization

TERM: 1ST TERM

WEEK SIX

Class: Junior Secondary School 1

Age: 12 years

Duration: 40 minutes of 5 periods each

Date:

Subject: BUSINESS STUDIES

Topic: THE DEPARTMENT IN AN OFFICE/ORGANIZATION

SPECIFIC OBJECTIVES: At the end of the lesson, pupils should be able to

I.) Identify the Different Department in an Organization

II.) State the Function of the various Department

INSTRUCTIONAL TECHNIQUES: Identification, explanation, questions and answers, demonstration, videos from source

INSTRUCTIONAL MATERIALS: Videos, loud speaker, textbook, pictures,

INSTRUCTIONAL PROCEDURES

PERIOD 1-2

PRESENTATION

TEACHER’S ACTIVITY

STUDENT’S

ACTIVITY

STEP 1

INTRODUCTION

The teacher outline all the Different Department in an Organization

Students listens attentively to the teacher                                                                          

STEP 2

EXPLANATION

Teacher discusses some of the Functions of the various Department

Students exhibit attentiveness and active engagement

STEP 3

NOTE TAKING

The teacher writes a summarized

note on the board

The students

copy the note in

their books

 

NOTE

THE DEPARTMENT IN AN OFFICE/ORGANIZATION

Different Departments in an Organization:

  1. Human Resources (HR) Department
  2. Finance and Accounting Department
  3. Marketing Department
  4. Sales Department
  5. Operations Department
  6. Information Technology (IT) Department
  7. Customer Service/Support Department:
  8. Research and Development (R&D) Department:
  9. Legal Department:
  10. Administrative Department:

 

Functions of Various Departments

  1. HR Department:

   - Recruitment and hiring of employees.

   - Training and development programs.

   - Employee relations and conflict resolution.

 

  1. Finance and Accounting Department:

   - Financial planning and budgeting.

   - Accounts payable and receivable.

   - Financial reporting and analysis.

   - Auditing and internal controls.

 

  1. Marketing Department:

   - Market research and analysis.

   - Development of marketing strategies and campaigns.

   - Brand management and promotion.

   - Digital marketing and social media strategies.

   - Customer relationship management (CRM).

 

  1. Sales Department:

   - Prospecting and lead generation.

   - Sales presentations and negotiations.

   - Order processing and fulfillment.

   - Sales forecasting and performance analysis.

 

  1. Operations Department:

   - Production planning and scheduling.

   - Inventory management and control.

   - Quality assurance and control.

   - Logistics and supply chain management.

 

  1. IT Department:

   - Network and infrastructure management.

   - Software development and maintenance.

   - Data management and cybersecurity.

   - Helpdesk support and technical assistance.

 

  1. Customer Service/Support Department:

   - Handling customer inquiries and complaints.

   - Providing product or service information.

   - Resolving issues and escalations.

   - Processing orders and returns.

 

 

  1. R&D Department:

   - Researching new technologies and trends.

   - Developing new products or services.

   - Testing prototypes and conducting trials.

 

  1. Legal Department:

   - Providing legal counsel and advice.

   - Drafting and reviewing contracts and agreements.

   - Ensuring compliance with laws and regulations.

   - Handling litigation and legal disputes.

 

  1. Administrative Department:

    - Managing office facilities and supplies.

    - Handling correspondence and communications.

    - Scheduling meetings and appointments.

    - Maintaining records and files.

EVALUATION: 1. Identify 5 Different Department in an Organization

  1. State the Function of the Departments mentioned in 1 above 

CLASSWORK: As in evaluation

CONCLUSION: The teacher commends the students positively