Lesson Notes By Weeks and Term - Junior Secondary School 2

TERM: 2nd TERM

SUBJECT: CIVIC EDUCATION                                

CLASS:  JSS 2

REFERENCE

• Fundamentals of Civic Education for Basic 8 by Sola Akinyemi.
• Fundamentals of Civic Education for Basic 8 Workbook by Sola Akinyemi.

WEEK SIX

TOPIC: CONSUMER RIGHTS

A consumer is a person that buys and uses a commodity produced by another person. Most consumers do not produce and that is why they consume most of the goods they have.There are some consumer rights and they are as follows:

1. Safety: The consumer has the right to safety while enjoying a product. The product must be hygienically packed.
2. Satisfaction of basic needs: There must be satisfaction on the part of the consumer while using a product.
3. Redress: The consumer has the right to seek redress if he feels cheated by the producer.
4. Representation to be heard: Consumers have groups that represent them so as to lodge complaints or make their observation known.
5. Information: The consumer has the right to get adequate information necessary for deriving maximum satisfaction from the product he bought.

EVALUATION

Who is a consumer?

CONSUMER PROTECTION

Consumer protection is the various ways and methods that government and the private organizations ensure  that consumers are not cheated or exploited by the producers and middlemen and that they derive satisfaction from the consumption of goods and services they pay for. The consumer must be aware of the latin expression “caveat emptor”, which means “buyers beware”.

REASONS FOR CONSUMER PROTECTION

1. Substandard goods or low quality goods.
2. Misleading or false advertisement.
3. To ensure maximum satisfaction.
4. Regular supply of goods.
5. Inadequate instructions or direction.

EVALUATION

State two reasons for consumer protection

SOME AGENCIES RESPONSIBLE FOR CONSUMER PROTECTION

1. Consumer Association.
2. Standard Organisation of Nigeria (SON).
3. Ministry of Trade and Industry.
4. Price Control Board (PCB).
5. Manufacturers Association (M.A).

CONSUMER RESPONSIBILITIES

1. Think independently: The consumer should not be carried away by the advertisement on the product by the manufacturer. He should know the quantity of what he wants to purchase.
2. Beware: the consumer should check the product he wants to buy thoroughly to know if it is the original and at the right place.
3. Demand and keep proofs of transactions: Documents like receipts, invoice warranty, pay slip are proofs that transactions took place between the seller and the consumer. These documents should be kept for future purposes.
4. Respect the environment: The consumer must make sure that the environment is not littered with wastes of the products he has used.

GENERAL EVALUATION/REVISION QUESTIONS

1. List four universal rights of a consumer.
2. Mention three responsibilities of the consumer.
3. State four importance of discipline in a society.
4. Mention four features of discipline.

READING ASSIGNMENT

Fundamentals of Civic Education for Basic 8 by Sola Akinyemipgs 91-94.

WEEKEND ASSIGNMENT

1. These are some agencies that are responsible for consumer protection except_____. (A) SON (B) M. A. (C) PCB (D) GSK
2. "Caveat Emptor" is a____ word. A. Greek B. Latin C. French D. German
3. All of these are consumer rights except_____. (A) safety  (B) redress  (C) satisfaction of goods (D) exploitation
4. Another name for caveat emptor is____. A. we sell here B. buyers beware C. good product D. terms and conditions apply
5. These are proofs that there was a transaction between a seller and a buyer except_____. (A) invoice (B) receipts (C) pay slip (D) watermark

THEORY

1. State three responsibilities of a consumer.
2. Mention two reasons for consumer protection.