Lesson Notes By Weeks and Term - Junior Secondary School 2

TERM: 2nd TERM

SUBJECT: BUSINESS STUDIES                                

CLASS:  JSS 2

REFERENCE

• WABP Junior Secondary Business Studies 2 by Egbe Ehiametalor et’al.

WEEK FOUR

TOPIC: CONSUMER RIGHT

CONTENT 

• Meaning of consumer right
• Origin of consumerism
• Eight universal consumer right
• Ways and manners of consumer right on the country.

Consumer rights are the benefits which consumers must enjoy from the purchase of goods and services.

ORIGIN OF CONSUMERISM

Consumerism can be defined as the organized efforts of consumers to protect themselves against unfair practices of businessmen.

Consumerism came into existence when a movement started in the 1960s to obtain a greater say in the quality of the products they bought and the information they received from the sellers. They also sought to increase their influence, power and rights. This is the whole essence of the theory of consumerism.

EVALUATION

Explain the theory of consumerism.

READING ASSIGNMENT

WABP Business Studies JSS 2 by Ehiametalor Egbe pg 86-87.

 EIGHT UNIVERSAL CONSUMER RIGHTS

1. They have the right to choose between alternatives.
2. Consumers have the right to good things of life.
3. They have the right to safety.
4. The consumers also have the right to be heard.
5. They have the right to be informed.
6. Consumers have the right to seek redress to correct any injustice.
7. Consumers have the right to get value for money.
8. They have the right to live in a healthy environment

EVALUATION 

Mention the eight universal consumer rights.

READING ASSIGNMENT

Essential Commerce for SS by Longe pg 113.

WAYS BY WHICH CONSUMERS CAN BE PROTECTED

1. Formation of consumer associations to test whether items are of goods quality or not and to make recommendations.
2. Their should be foods and drugs Act to see to it that all consumable items have expiry dates.
3. Price control measures should be put in place to curb any arbitrary price increases.
4. All advertisement should be censored before being shown on the screens.
5. Their should be sales of goods Act to ensure that quality goods are sold to consumers.
6. Their should be weight and measures Act to ensure that goods are sold in the right quantity as well as trade description.

EVALUATION

Mention four ways by which consumers rights can be protected

READING ASSIGNMENT

Essential Commerce for SS by Longe pg 113.

GENERAL EVALUATION

1. Define insurance
2. Mention seven aids to trade
3. Mention five departments in an organization.
4. Define production.
5. Mention three functions of an office

WEEKEND ASSIGNMENT 

1. ------ refers to the end users of a product. (a) producer (b) consumer (c) retailer (d) wholesaler.
2. The ------- have parts to play to get the best possible from money paid for goods and services.(a) consumers (b) producers (c) wholesalers (d) retailers.
3. One of these is an exception to consumer’s association (a) retailer’s cooperatives (b) producer’s cooperatives (c) electricity consumer’s association (d) tenants association
4. Consumers have the rights which must be protected all the time (a) Yes (b) No (c) Sometimes (d) Often
5. One of these is not a responsibility of a consumer (a) to act as a guide against defective advertisement (b) to check undue increase in prices of goods (c) to pay any amount a consumer wishes on goods and services (d) to ensure goods are correctly used.

THEORY 

1. What is consumers rights?
2. Mention three universal rights of a consumer.